Introduction
River Gums Motor Inn is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information when you make a booking, submit an enquiry via our contact form, or interact with our social media pages. This may include your name, phone number, email address, and booking details.
How We Use Your Information
Your personal information is used to process bookings and enquiries, respond to communications, improve our services, and comply with legal obligations. We do not sell or rent your personal information.
Third-Party Services
The following third-party services may collect or process visitor data through this website:
- Cloudflare — website hosting, CDN, and Turnstile spam protection
- Formspree — contact form submission processing
- RMS Cloud — online booking and payment processing
- Google Analytics (GA4) — anonymous website usage statistics
- Google Maps — embedded mapping on our contact page
- Facebook (Meta) — social media interactions governed by Meta's privacy policy
Cookies & Tracking
This website uses essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can manage preferences through your browser settings.
Data Security
Our website is hosted on Cloudflare's secure infrastructure with SSL encryption. Payment information is processed directly by RMS Cloud and is never stored on our website.
Your Rights
Under the Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time.
Contact
For privacy enquiries, call (03) 5873 4575 or use our contact form. You may also lodge a complaint with the Office of the Australian Information Commissioner.
Last updated: April 2026